FAQ and troubleshooting

Where can I see the patch notes?

Patch notes are available on Steam:
https://steamcommunity.com/app/2881650/announcements/

Is there an official Content Warning Discord server?

Yes! You can join here https://discord.gg/contentwarning

Where are the game recordings saved on my computer?

If you save them after watching them in-game - they will be saved to your desktop.

You can also press F3 while the game is running to open a folder with your recordings, the default location is C:\Users\(your username)\AppData\Local\Temp\rec

Can you recover the camera footage if everyone dies?

If everyone dies in the old world, you can still find the camera in the same spot where you dropped it the next time you go down. You can also press F3 while the game is running to open a folder with your recordings.

Where do I report bugs?

You can report bugs by emailing us at support@landfall.se

Screenshots, videos, steps to reproduce and player logs are always helpful! The player log contains information on your latest game session which can help us track down bugs. Recreate the bug you’re experiencing in the game before getting the log here:

Press and hold the Windows key and the letter R on your keyboard
Type appdata into the prompt that appears
Then navigate to LocalLow\Landfall Games\Content Warning> locate the file called “Player” and send it to support@landfall.se

My game crashes on startup or during gameplay

If the game stops responding and crashes back to the desktop, please check out our troubleshooting guide at https://landfall.se/troubleshooting for potential solutions.

My antivirus is reacting to the game

This happens often with new games, it's a false positive. Make sure to make an exception for the game with your antivirus and then verify your game files in Steam (Right-click on Content Warning in your Steam Library > Properties > Installed files > Verify integrity of game files).

Failed to get video path / File not found / I can't see recordings in-game but my friends can

It seems this happens if you have a space or an apostrophe in your Windows username. It’s not recommended to change your Windows username without proper knowledge, for now creating a new Windows user (steps here) should allow you to play until we can release a fix.

Some players have also been able to fix it by changing the location of where Windows saves temp files (which is where the game recordings are stored). You can follow these steps to do so:

Open Windows Settings > System > Select “About” in the panel to the left > To the right, select “Advanced system settings”.
Select “Environment Variables” in the window that pops up.
Select “TEMP”, click “Edit” and choose a new location that is not in the “Users” folder on the C: drive. Make sure that the folder where the game recordings get saved doesn't have a space or an apostrophe in the name.
Do the same for “TMP” (it should be the same location on both TEMP and TMP). You may need to start your computer before Windows will save temp files in the new location.

Recordings fail to extract or get stuck on extracting

One cause for this issue seems to be if you (or someone in the lobby) have a space or an apostrophe in your Windows username. See above under "failed to get video path" for possible solutions.

Pressing F3 will open a folder with your recordings, which will let you extract them for your own use.

Stuck on hosting or unable to join/host games

Here are some steps you can try that have helped fix the issue for other players:

Make sure you're launching the game directly from your Steam Library
Restarting the game will sometimes help
Remove your save files for the game, they can be found at
C:\Users\(your username)\AppData\LocalLow\Landfall Games\Content Warning\Saves
Run the game as administrator, you can find steps on how to do so in our troubleshooting guide here https://landfall.se/troubleshooting
Delete the game recordings stored at C:\Users\(your username)\AppData\Local\Temp\rec
If you have modded the game, try removing all mods and reinstall the game
Exclude the game in your antivirus

I get kicked back to the main menu without any error messages

Deleting the save files and game recordings may help with this, you can find the folders in these locations:

C:\Users\(your username)\AppData\LocalLow\Landfall Games\Content Warning\Saves
C:\Users\(your username)\AppData\Local\Temp\rec

My game is pink!

This seems to happen mainly on computers that don't meet the minimum system requirements for the game. You can try updating your graphics drivers and verify your game files in Steam (Right-click on Content Warning in your Steam Library > Properties > Installed files > Verify integrity of game files).

You can find steps on how to update your GPU drivers in our troubleshooting guide here:
https://landfall.se/troubleshooting

You can also check if your computer has more than one GPU and if so, make sure it's using the dedicated GPU for the game (detailed steps in our troubleshooting guide).

The game freezes for a few seconds when I stop a recording

For this issue it usually helps to add exclusions in your antivirus for the game installation folder and the folder where the game recordings are saved.

The default antivirus in Windows is Windows Security, you can follow these steps to add an exclusion.

The default locations for the game installation folder and game recordings folder are:

C:\Program Files (x86)\Steam\steamapps\common\Content Warning
C:\Users\(your username)\AppData\Local\Temp\rec

My game is stuck in a minimized window

Resetting the resolution in the Registry usually helps with this:

Press and hold the Windows key and the letter R on your keyboard
Type regedit into the prompt that appears and click OK
In the panel to the left, navigate to this folder: Computer\HKEY_CURRENT_USER\SOFTWARE\Landfall Games\Content Warning
Delete all settings starting with “Screenmanager”